About L’Occitane en Provence
Founded in 1976, L'Occitane en Provence is a globally respected beauty and wellbeing brand inspired by nature. From seed to skin, the brand follows a holistic approach, focusing on sustainability, ecosystem regeneration, and ethical sourcing. L’Occitane believes that beauty goes beyond appearance and strives to create positive change for people and the planet.
As part of Chalhoub Group’s luxury beauty portfolio, L’Occitane offers a unique retail experience that blends authenticity, craftsmanship, and sensorial delight.
About Chalhoub Group
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences across the Middle East. The Group manages over 10 owned brands and represents more than 400 international names across fashion, beauty, jewellery, watches, and lifestyle categories. With over 950 stores and strong digital platforms, the Group delivers seamless omnichannel experiences.
Innovation is driven through The Greenhouse, Chalhoub Group’s incubator and accelerator for emerging businesses. The Group employs over 16,000 professionals across multiple regions and holds Great Place to Work® certification in several markets. Sustainability remains central to its strategy, with commitments including Net Zero by 2040.
Role Overview
As a Store Supervisor, you will support the Store Manager in driving sales performance, managing team schedules, and delivering an exceptional guest experience. You will also ensure brand standards, visual merchandising, and stock management align with company policies and procedures.
Key Responsibilities
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Represent the L’Occitane brand values through all customer and team interactions
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Support achievement of store sales targets through effective selling techniques
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Maintain high guest experience standards to build loyalty
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Follow retail policies and standard operating procedures consistently
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Participate in brand initiatives, projects, and community activities
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Stay informed on trends, products, and competitor activity
Team Management and Support
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Create a positive and respectful work environment
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Support team engagement, performance, and development
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Assist in assigning responsibilities to sales team members
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Prepare staff schedules ensuring full shop floor coverage
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Maintain grooming and presentation standards
Customer Centricity and Operations
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Deliver exceptional customer service to build trust and loyalty
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Manage VIP customer relationships
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Resolve customer complaints professionally and efficiently
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Maintain cleanliness and visual merchandising standards
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Support inventory audits and accurate stock movement records
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Ensure compliance with legal, safety, and HR guidelines
Requirements to Succeed
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Minimum two years’ experience in a supervisory role within beauty retail
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Ability to manage and motivate a small team
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Strong customer-centric mindset
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Arabic speaking is mandatory
What the Group Offers
Chalhoub Group provides enriching career journeys through learning, development, and internal mobility. Employees receive competitive benefits, including healthcare, child education contribution, flexible working policies, and exclusive staff discounts. The Group values diversity and welcomes applicants from all backgrounds.
How to Apply
Interested candidates can apply directly through the official
link below:
https://careers.chalhoubgroup.com/jobs/6847267-store-supervisor-l-occitane-al-maryah-mall
This Store Supervisor role at L’Occitane offers a rewarding opportunity to grow within a sustainable luxury brand while building a long-term career in Abu Dhabi’s dynamic retail sector.
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