GMG is a global well-being company specializing in the retail, distribution, and manufacturing of leading international and home-grown brands across the sports, food, health, and consumer goods sectors. Operating across the Middle East, North Africa, and Asia, GMG represents more than 120 brands and continues to expand its presence through innovation and customer-focused services. With a strong commitment to excellence and employee development, GMG offers rewarding career opportunities in a dynamic retail environment.
Job Details
| Details | Information |
|---|---|
| Job Title | Sales Assistant – Sports |
| Company | GMG |
| Department | Retail Operations |
| Division | Sports |
| Location | Dubai, United Arab Emirates |
| Employment Type | Full-Time |
| Job Type | Store |
| Application Mode | Online |
About the Role
GMG is seeking enthusiastic and customer-oriented Sales Assistants to join its Sports Retail team in Dubai. The successful candidate will be responsible for assisting customers, promoting products, achieving sales targets, and ensuring a high standard of customer service. The role also includes supporting merchandising activities, handling transactions, maintaining store presentation, and contributing to the overall success of the retail store.
This opportunity is suitable for candidates who have retail experience, strong interpersonal skills, and an interest in sports products and international brands.
Key Responsibilities
As a Sales Assistant, your responsibilities will include:
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Welcome customers and provide professional assistance throughout their shopping experience.
Explain product features, benefits, and usage to customers.
Recommend products based on customer needs and preferences.
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Provide accurate information regarding product specifications, warranties, and maintenance.
Resolve customer concerns and escalate issues when necessary.
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Stay updated on new product launches, promotions, and seasonal offers.
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Achieve sales targets through upselling and cross-selling techniques.
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Ensure pricing and promotional displays comply with company standards.
Process cash, card, and other payment transactions accurately.
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Generate invoices and receipts while maintaining accurate sales records.
Operate the cash register and handle cash responsibly.
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Follow after-sales service procedures, including returns and exchanges.
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Assist with inventory control, stock replenishment, and loss prevention measures.
Support visual merchandising and product display arrangements.
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Maintain high housekeeping, cleanliness, and grooming standards within the store.
Required Qualifications
Applicants should meet the following requirements:
High School Certificate or Diploma.
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Minimum of 1 to 3 years of relevant retail or customer service experience.
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Knowledge of retail products and international brands is preferred.
Experience in sports retail is an advantage.
Good communication skills in English.
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Ability to work flexible retail shifts, including weekends and holidays if required.
Essential Skills
Successful candidates should possess:
Excellent customer service skills.
Strong interpersonal and communication abilities.
Sales and negotiation skills.
Product knowledge and brand awareness.
Cash handling and point-of-sale system experience.
Teamwork and collaboration.
Time management and organizational skills.
Attention to detail.
Ability to achieve sales targets.
Positive attitude and professional appearance.
Employee Benefits
Benefits are offered according to company policy and may include:
Competitive salary package.
Health insurance.
Paid annual leave.
End-of-service benefits as per UAE Labour Law.
Employee discounts on selected brands.
Professional training and career development.
Opportunities for internal promotion within GMG.
Supportive and multicultural working environment.
Work Environment
GMG provides a fast-paced and customer-focused retail environment where teamwork, innovation, and service excellence are highly valued. Employees have the opportunity to work with globally recognized sports brands while developing valuable retail, sales, and customer service skills. The company encourages continuous learning, professional development, and career progression across its retail operations.
How to Apply
Interested candidates can apply online through the official GMG Careers portal using the link below:
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Before submitting your application, ensure your resume is updated with your latest qualifications, relevant work experience, and contact details.
Conclusion
The Sales Assistant – Sports position at GMG in Dubai is an excellent opportunity for individuals seeking a rewarding career in sports retail. The role offers hands-on experience in customer service, sales, merchandising, and retail operations while working with one of the region's leading well-being companies. If you have retail experience, strong communication skills, and a passion for delivering exceptional customer service, this opportunity is worth considering. Apply online through the official GMG Careers portal and take the next step in your retail career.
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