RIU Hotels & Resorts is a globally recognized hospitality brand with more than 70 years of experience and over 100 hotels across 20 countries. Since opening RIU Dubai in 2020, the company has introduced the first RIU property in the Middle East, offering a unique 24-hour all-inclusive experience on the beautiful Deira Islands waterfront. Known for exceptional hospitality, innovation, and guest satisfaction, RIU Hotels & Resorts provides employees with excellent opportunities for professional development in an international workplace.
Job Details
| Details | Information |
|---|---|
| Job Title | Junior Receptionist |
| Company | RIU Hotels & Resorts |
| Hotel | RIU Dubai |
| Department | Front Office |
| Location | Dubai, United Arab Emirates |
| Employment Type | Full-Time |
| Industry | Hospitality & Hotels |
| Application Mode | Online |
About the Role
RIU Hotels & Resorts is seeking a motivated Junior Receptionist to join its Front Office team in Dubai. As the first point of contact for guests, you will play an important role in creating a welcoming atmosphere while ensuring smooth front desk operations. The position involves handling guest check-ins and check-outs, answering telephone calls, coordinating with internal departments, and delivering exceptional customer service throughout the guest journey.
This role is ideal for candidates who enjoy working with people, have excellent communication skills, and can maintain professionalism in a fast-paced hotel environment.
Key Responsibilities
As a Junior Receptionist, your responsibilities will include:
-
Welcome guests and visitors with a warm, friendly, and professional attitude.
-
Answer and direct incoming telephone calls promptly and courteously.
Handle guest check-in and check-out procedures efficiently.
-
Assist guests with requests and provide accurate information about hotel services.
-
Maintain up-to-date knowledge of hotel systems and operating procedures.
-
Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
-
Ensure guest inquiries and concerns are handled professionally.
Maintain accurate guest records and front desk documentation.
Support daily Front Office operations.
-
Perform additional duties assigned by the Immediate Supervisor or Head of Department.
Required Qualifications
Candidates should meet the following requirements:
-
Diploma or Certificate in Hospitality, Customer Service, or a related field.
-
Previous front office, receptionist, or customer service experience is an advantage.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced hospitality environment.
Professional appearance and positive attitude.
Good command of spoken and written English.
Essential Skills
Successful candidates should possess:
Outstanding customer service skills.
Strong verbal and written communication abilities.
Front desk and reception management skills.
Time management and organizational skills.
Problem-solving and multitasking abilities.
Teamwork and collaboration.
Attention to detail.
Basic computer literacy and hotel system adaptability.
Professionalism and a guest-focused approach.
Employee Benefits
Benefits may vary according to company policy and employment terms and may include:
Competitive salary package.
Health insurance.
Paid annual leave.
End-of-service benefits as per UAE Labour Law.
Training and professional development opportunities.
Career growth within RIU Hotels & Resorts.
International and multicultural working environment.
Employee support programs and hospitality career development.
Work Environment
RIU Dubai offers a vibrant and multicultural workplace where teamwork, professionalism, and outstanding guest service are at the heart of daily operations. Employees work in one of Dubai's leading beachfront resorts, gaining valuable experience in an internationally recognized hospitality brand. The hotel encourages continuous learning, collaboration, and high service standards while providing opportunities for long-term career growth.
How to Apply
Interested candidates can submit their applications through the official RIU Hotels & Resorts careers portal using the link below:
Before applying, ensure your resume is updated with your latest qualifications, relevant work experience, and contact information.
Conclusion
The Junior Receptionist position at RIU Dubai offers an excellent opportunity for individuals who want to build a successful career in the hospitality industry. Working with RIU Hotels & Resorts allows you to develop valuable front office and guest service skills while becoming part of an internationally respected hotel brand. If you have a passion for customer service, strong communication skills, and enjoy working in a fast-paced environment, this role is worth considering. Apply online through the official RIU Hotels & Resorts careers portal to begin your hospitality journey in Dubai.
%20copy.webp)
%20copy.webp)
%20copy.webp)
%20copy.webp)
