Working at Qatar Duty Free offers exposure to one of the world’s largest and most luxurious airport retail environments, with opportunities for career growth in an international workplace.
Job Overview
| Job Details | Information |
|---|---|
| Company Name | Qatar Duty Free |
| Position | Till Assistant |
| Location | Doha, Qatar |
| Industry | Retail / Customer Service |
| Employment Type | Full-Time |
| Experience Required | Freshers Can Apply |
| Closing Date | 20 May 2026 |
| Workplace | Hamad International Airport |
About Qatar Duty Free
Qatar Duty Free is one of the largest airport retail destinations in the world, operating more than 90 retail boutiques and over 30 restaurants and cafés inside Hamad International Airport.
The company is known for delivering world-class shopping experiences and exceptional customer service to millions of international travelers every year.
Employees at Qatar Duty Free work in a professional, multicultural environment with opportunities for long-term career growth.
Role of a Till Assistant
The Till Assistant is responsible for handling all cash desk and point-of-sale activities while ensuring excellent customer service for passengers and shoppers.
The role involves processing transactions accurately, maintaining cash security, assisting customers, and supporting daily retail operations within Qatar Duty Free shops.
Key Responsibilities
Customer Service & Sales Support
- Provide friendly and professional customer service
- Assist passengers and shoppers during purchases
- Resolve customer complaints or concerns professionally
- Ensure customers have a smooth shopping experience
Cash Handling & POS Operations
- Process transactions accurately using POS systems
- Handle cash, credit cards, and traveler’s cheques securely
- Ensure receipts are issued for all purchases
- Maintain correct cash float during shifts
Security & Compliance
- Ensure stock and cash security at all times
- Report security concerns or suspicious activities
- Follow company retail procedures and safety standards
- Maintain confidentiality of company information
Operational Duties
- Support supervisors and duty managers when required
- Complete documentation and transaction records accurately
- Monitor theft-prone or “hot spot” areas within the store
- Ensure minimum waiting time during customer transactions
Qualifications & Skills
Candidates applying for this role should meet the following requirements:
Educational Requirements
- Basic literacy and numeracy skills
- Good English communication skills
Preferred Experience
- Previous retail or customer service experience is an advantage
- Freshers with strong communication skills can also apply
Required Skills
- Basic computer knowledge
- Good interpersonal and communication skills
- Customer-focused attitude
- Pleasant and approachable personality
- Ability to work in a fast-paced environment
Why Join Qatar Duty Free?
Working with Qatar Duty Free offers several advantages:
- Opportunity to work at Hamad International Airport
- Exposure to international retail operations
- Professional and multicultural work environment
- Career growth within Qatar Airways Group
- Experience with global retail and customer service standards
Work Environment
This role requires employees to work in a dynamic airport retail setting where customer service, accuracy, and professionalism are highly important.
Candidates should be comfortable working flexible schedules and handling large numbers of international passengers daily.
How to Apply
Interested candidates can apply directly through the official Qatar Airways careers portal using the link below:
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Before applying, make sure your CV includes:
- Retail or customer service experience
- Communication and POS handling skills
- Computer knowledge
- Language proficiency and customer service strengths
Final Thoughts
The Till Assistant position at Qatar Duty Free is an excellent opportunity for candidates looking to build a career in airport retail and customer service. Whether you are experienced in retail or starting your professional journey, this role offers valuable exposure to a world-class international work environment.
If you are passionate about customer service and want to work with one of the leading aviation and retail brands in the world, apply today and take the next step in your career.
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