Unilever Hiring Foods Customer Service Specialist in Dubai, UAE – Apply Now (2026)

Are you ready to build your career with one of the world’s most recognized consumer goods companies? A new opportunity is now open at Unilever for the position of Foods Customer Service Specialist in Dubai, United Arab Emirates. This full-time role offers professionals the chance to work within a dynamic supply chain environment while contributing to a company that impacts 3.4 billion people globally every day.



If you have experience in customer service, supply planning, and stakeholder management, this could be your next big career move.


Job Overview

Job Title Foods Customer Service Specialist
Location Dubai, United Arab Emirates
Job ID R-1175376
Job Type Full Time
Job Category Supply Chain
Date Posted 18 February 2026

About Unilever

Unilever operates in over 190 countries with a strong portfolio of globally trusted brands. The company’s purpose is to make sustainable living commonplace. Employees are empowered to grow in an inclusive, collaborative, and flexible work environment.

Unilever values diversity, equity, and inclusion, encouraging individuals from all backgrounds to apply.


Job Purpose

The Foods Customer Service Specialist plays a key role in leading customer service operations within a complex supply network. The role focuses on shipment planning, financial forecasting, and ensuring stock availability across distribution centers.

The objective is to enable best-in-class supplier performance through accurate forecasting and alignment with business norms.


Key Responsibilities

The main duties include:

  • Primary shipment planning and forward forecasting (Volume & GSV)

  • Ensuring stock availability at distribution centers

  • Monitoring weekly, monthly, and yearly shipment plans

  • Validating weekly CAN-Do planning and promotional forecasts

  • Supporting financial volume submissions for S&OP cycles

  • Leading supply risk mitigation discussions

  • Coordinating with logistics, finance, and deployment teams

  • Managing end-to-end reporting and stakeholder visibility

  • Monitoring forecast accuracy and shipment performance

This role requires strong collaboration across departments and proactive risk management.


Required Qualifications & Experience

Candidates should meet the following criteria:

  • Minimum 3 years of experience in Customer Service or Planning

  • Experience in supply chain or FMCG operations preferred

  • Strong analytical and forecasting skills

  • Excellent stakeholder management abilities

  • Strong communication skills

  • Technical system proficiency


Leadership Expectations

Unilever emphasizes strong leadership behaviors, including:

  • Passion for High Performance – Accountability and data-driven decisions

  • Personal Mastery – High standards and resilience

  • Consumer Love – Focus on delivering value to customers

  • Purpose & Service – Humble, service-oriented leadership

  • Agility – Continuous learning and adaptability


Why Join Unilever?

Working at Unilever offers:

  • Global exposure within a multinational organization

  • Career growth in supply chain and operations

  • Inclusive and flexible work culture

  • Competitive compensation and benefits

  • Opportunity to contribute to sustainable business practices


How to Apply

Interested candidates can apply directly through the official Unilever careers portal:

Apply Here:

Application Tips:

  • Update your CV with measurable achievements.

  • Highlight experience in supply chain planning and forecasting.

  • Apply early to increase your chances of shortlisting.


This opportunity at Unilever Dubai is ideal for professionals looking to advance in supply chain customer service within a global organization. Apply today and take the next step toward building a meaningful and impactful career.

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