About Yas American Academy
Established in 2016, Yas American Academy delivers the Massachusetts Common Core Curriculum complemented by Arabic, Islamic Studies, and Social Studies. The school’s state-of-the-art campus includes a multi-purpose sports hall, two swimming pools, an auditorium, outdoor play areas, a large astro-turf field, and a fully equipped library. The school is dedicated to creating a supportive, vibrant learning atmosphere where students thrive academically and socially.
Role Purpose
The Receptionist serves as the first point of contact for all parents, visitors, and stakeholders. The role is essential in shaping the school’s public image and supporting the admissions journey. Acting as the face of the Academy, the Receptionist provides timely, accurate information and ensures a smooth flow of communication while upholding Aldar Education’s professional standards and values.
Key Responsibilities
Customer Service & Front Desk Duties
-
Welcome and assist visitors with warmth and professionalism.
-
Maintain a clean, organized, and presentable reception area.
-
Manage incoming calls, emails, and daily enquiries.
-
Provide accurate school information to parents and visitors.
-
Support the Admissions team with inbound and outbound communication.
-
Arrange transportation for guests when required.
Admissions Support
-
Guide parents through the admissions inquiry process.
-
Log enquiries into the MIS database and update schedules.
-
Assist in coordinating and conducting school tours.
-
Promote school programmes and activities to prospective families.
Admin & Clerical Responsibilities
-
Handle photocopying, filing, data entry, documentation, and mail distribution.
-
Prepare class lists and required administrative reports.
-
Maintain updated visitor records and assist with attendance tasks.
-
Participate in meetings and support additional administrative needs.
Additional Responsibilities
-
Provide accurate information on curriculum, fees, and school services.
-
Support leads nurturing activities and parent engagement initiatives.
-
Uphold professionalism and ensure smooth daily front-office operations.
Qualifications & Skills
-
High school diploma or bachelor’s degree.
-
Minimum 2 years of receptionist or customer service experience (school experience preferred).
-
Fluent English communication skills; Arabic is an advantage.
-
Strong interpersonal skills and proficiency in MS Office.
-
Ability to multitask, work under pressure, and stay organized.
How to Apply
Interested candidates can apply directly through the official job posting. Applicants should ensure their CV is updated and showcases relevant customer service or school-based experience. Due to the nature of the role, shortlisted candidates must demonstrate strong communication skills and a professional demeanor.
Conclusion
The Receptionist position at Yas American Academy offers an excellent opportunity to join a highly respected school community within Aldar Academies. This role is perfect for individuals who enjoy interacting with families, supporting school operations, and maintaining high service standards. If you are enthusiastic, organized, and passionate about contributing to a vibrant educational environment, apply today and become part of one of Abu Dhabi’s leading academic institutions.
