SkyCargo Hiring in Dubai: Customer Sales & Service Agent Opportunity 2025

Chalhoub Group, one of the Middle East’s most respected and established luxury retail organizations, is currently inviting applicants for the position of Store Associate (Fashion Consultant) for Zimmermann at Mall of the Emirates, Dubai. This opportunity is most suitable for individuals who are passionate about luxury fashion, customer experience, and career growth within a world-class company.

For more than sixty years, Chalhoub Group has partnered with over 300 renowned international brands in the luxury, fashion, beauty, lifestyle, and jewelry sectors. With over 14,000+ professionals across multiple countries, the Group has successfully built a strong reputation for innovation, exceptional customer service, and an inspiring workplace culture. The brand continues to evolve through its hybrid retail approach, combining premium in-store experiences with strong digital and omnichannel capabilities.

Role Overview

As a Fashion Consultant / Store Associate for Zimmermann, you will be responsible for offering personalized customer service and assisting clients in creating fashionable and tasteful wardrobe choices. Your role influences both the customer journey and the store’s overall sales performance. More than just a sales role, it requires product knowledge, communication skills, and a love for luxury fashion.

Key Responsibilities

• Provide premium customer service at all times while maintaining store service standards.

• Achieve individual and team sales targets through professional customer engagement.

• Build long-term customer relationships and maintain a client book for future interactions.

• Support the promotion and enrollment of customers into the MUSE Loyalty Program.

• Collect customer data and feedback to help improve store performance and product mix.

• Ensure store displays, visual merchandising, and brand presentation reflect Zimmermann standards.

• Assist with in-store activities such as customer experience events and seasonal product launches.

• Stay updated with brand collections, fabric details, fashion trends, and styling tips.

• Manage omnichannel tasks such as click-and-collect and online order pickups.

Candidate Requirements

• Strong communication skills in English.

• Experience in retail, hospitality, or customer-facing roles is preferred.

• Passion for luxury fashion and interest in the Zimmermann brand.

• Ability to build rapport and create memorable experiences for clients.

• Team-oriented approach with a positive and proactive attitude.

What Chalhoub Group Offers

Working at Chalhoub Group comes with a variety of growth opportunities and employee benefits, including:

• Career development and internal mobility support

• Learning and professional development programs

• Competitive compensation package

• Health and wellness benefits

• Exclusive employee discounts

• A culturally diverse and supportive work environment

Apply Now

Conclusion

This position represents a strong opportunity to grow within a globally recognized luxury retail group. With Chalhoub’s commitment to innovation, training, and employee well-being, you can build a meaningful and progressive career in fashion retail. As a Store Associate for Zimmermann, you will not only represent a luxury fashion label but also play a key role in enhancing the overall customer experience. If you are enthusiastic, fashion-forward, and ready to contribute to a dynamic retail environment, this role may be the perfect next step in your professional journey