Qatar Airways Hiring Shop Helpers in Doha 2025

If you are looking for a dynamic role that blends customer service excellence with the excitement of the aviation industry, Qatar Airways is now offering an excellent career opportunity. The airline is currently hiring Airport Services Agents in Dubai, United Arab Emirates for 2025. This position is ideal for motivated professionals eager to join one of the world’s most prestigious airlines and contribute to delivering seamless passenger experiences.

About the Role

The Airport Services Agent is a key front-line role that ensures the smooth running of daily airport operations. From welcoming passengers to coordinating with multiple service departments, the role demands efficiency, adaptability, and strong customer service skills. Agents serve as the face of Qatar Airways at the airport, ensuring that every traveler enjoys a safe, smooth, and stress-free journey.

The position requires close collaboration with teams across check-in counters, boarding gates, lounges, ramp operations, and cargo services. By upholding the airline’s safety, security, and service standards, Airport Services Agents play a vital role in maintaining Qatar Airways’ reputation for excellence.

Key Responsibilities

As an Airport Services Agent, responsibilities will include:

• Delivering first-class customer service across all airport touchpoints.

• Coordinating with check-in, boarding, lounge, ramp, and cargo teams to support efficient operations.

• Assisting passengers during arrival and departure, including providing directions and guidance.

• Checking travel documents to ensure compliance with visa and entry requirements.

• Liaising with baggage, catering, fueling, and ground handling teams for smooth flight turnaround.

• Handling baggage claims, company mail, and other administrative tasks.

• Supervising service partner activities to maintain operational efficiency.

• Supporting on-time departures while ensuring compliance with Qatar Airways’ safety and security regulations.

Candidate Profile

To thrive in this position, candidates should demonstrate both technical knowledge and strong interpersonal skills. The requirements include:

• A Bachelor’s degree with prior experience in an airport or customer-facing role.

• Knowledge of passenger and baggage handling, weight and balance, and dangerous goods regulations.

• Flexibility to work rotating shifts, weekends, and under pressure in a fast-paced airport environment.

• Strong communication, teamwork, and problem-solving abilities.

Why Join Qatar Airways?

Qatar Airways is recognized globally for its culture of excellence, innovation, and ambition. The airline believes in unlocking limitless possibilities for its employees, offering avenues for professional development, career growth, and international exposure.

Since its inception with only four aircraft, Qatar Airways has expanded into a global aviation powerhouse with operations in more than 12 business divisions. Today, it continues to set new standards in aviation, making it one of the most admired airlines worldwide. By joining as an Airport Services Agent, you become part of a global success story where dedication and ambition are celebrated.

Job Details at a Glance

• Position: Airport Services Agent

• Location: Dubai, United Arab Emirates

• Job Family: Cargo & Airport Operations

• Reference Number: 225493

• Closing Date: 24 August 2025

Final Thoughts

This opportunity is perfect for individuals who are passionate about aviation and customer service and want to grow with a world-class airline. If you have the drive, dedication, and flexibility to excel in a fast-paced airport environment, Qatar Airways invites you to take the next step in your career.

👉 Apply now and begin an exciting journey with Qatar Airways in Dubai.