The Emirates Group has consistently redefined standards in the airline and travel industries, earning a reputation for delivering quality, efficiency, and comfort. Joining the Emirates team means being a part of a multicultural, ambitious workforce that values passion, professionalism, and progress.
About the Role: Office Assistant – Customer Affairs
This position is designed for individuals who can provide administrative and general office support to ensure the smooth functioning of the department. You will be responsible for performing daily support tasks, document handling, coordination duties, and routine services that help streamline department operations.
Whether it’s handling documentation or maintaining office supplies, your contribution will be essential in creating a professional, responsive, and organized work environment. This role is ideal for those looking to start or advance their administrative career in a globally renowned organization.
Key Responsibilities
As an Office Assistant at Emirates Group, your tasks will include but not be limited to:
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Mail & Document Handling: Efficiently sort, pack, and distribute internal and external documents/mail according to established guidelines. Report discrepancies or irregularities to your supervisor.
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Document Production: Assist in the preparation of various internal documents including printing, photocopying, scanning, binding, and laminating as required.
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Data Entry & Reports: Maintain basic department logs and reports. Input timekeeping, leave requests, and form data with accuracy and attention to detail.
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Filing & Archiving: Manage and maintain up-to-date filing systems. Ensure records are accessible and secure while adhering to data retention policies.
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Office Equipment Maintenance: Monitor and support the functionality of general office equipment such as photocopiers, fax machines, and telephones.
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Supplies Management: Track and reorder office stationery and materials. Maintain records of transactions to ensure supply stock is managed efficiently.
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Administrative Support: Perform a wide range of clerical support such as typing, coordinating appointments, client follow-ups, and scheduling interviews or internal meetings.
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Driving Support (dnata Travel Management Dept.): Provide driving services for departmental heads when required and maintain cleanliness and upkeep of the company vehicle.
Candidate Profile
To be successful in this role, you should meet the following requirements:
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Experience: Previous work in an administrative or clerical support function is highly desirable.
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Education: A high school diploma or equivalent is typically expected.
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Technical Skills: Basic computer skills, especially proficiency in Microsoft Word, Excel, and other office productivity tools.
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Language Proficiency: English fluency is required. Knowledge of other languages is an advantage.
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Organizational Skills: Strong attention to detail, time management, and the ability to handle multiple tasks efficiently.
Why Choose Emirates Group?
Working at Emirates isn’t just about a job—it’s about building a meaningful career. You’ll be surrounded by some of the most talented professionals in the industry. Emirates values diversity, inclusion, and the professional growth of every employee.
At Emirates, you’ll enjoy:
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A positive and collaborative work environment
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Opportunities for continuous learning and career advancement
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Access to industry-leading training programs
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The ability to work with a globally recognized brand
Salary and Employee Benefits
Emirates Group offers one of the most attractive employment packages in the region, including:
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Tax-free salary competitive within the UAE job market
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Annual travel benefits including discounted airline tickets for self and family
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Medical insurance for peace of mind and healthcare security
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End-of-service gratuity and retirement savings support
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Lifestyle benefits including discounts on hotels, entertainment, and dining
How to Apply
Are you ready to grow with Emirates and shape the future of travel?
Make sure to submit your application before 18 July 2025. Attach your updated resume and ensure your contact details are accurate. Shortlisted candidates will be contacted for the next stage in the hiring process.
Final Thoughts
This is more than a support role—it’s an opportunity to work with one of the world’s most innovative and respected organizations. If you’re detail-oriented, proactive, and eager to contribute to a team that sets benchmarks in excellence, then this role as Office Assistant – Customer Affairs is the right fit for you.
Start your journey today. Join the Emirates Group and be part of something extraordinary.
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