The Pro Shop Attendant serves as the first point of contact for members and guests, ensuring a welcoming experience while supporting retail sales, golf operations, and daily Pro Shop activities. Previous experience in customer service, hospitality, golf, or leisure is an advantage, but enthusiastic candidates with a positive attitude are also encouraged to apply.
Job Details
| Job Information | Details |
|---|---|
| Company | Trump International Golf Club Dubai |
| Job Title | Pro Shop Attendant |
| Location | Dubai, United Arab Emirates |
| Employment Type | Full-Time |
| Workplace | On-site |
| Industry | Hospitality & Leisure |
| Experience | 6–12 Months Preferred |
| Application Mode | Online |
About the Role
The Pro Shop Attendant is responsible for providing exceptional service to members and visitors throughout their golfing experience. The role involves assisting guests from arrival through departure, handling retail transactions, coordinating tee time bookings, and maintaining the appearance and organization of the Pro Shop.
This position is well suited for candidates who enjoy interacting with customers and working in a professional hospitality environment where attention to detail and excellent communication are essential.
Key Responsibilities
The successful candidate will:
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Welcome members and guests with professional and friendly service.
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Support bag drop, driving range, staging area, starter, and marshal operations.
Process green fees and retail purchases using the POS system.
Handle member and guest billing accurately.
Reconcile daily tee sheets and resolve billing discrepancies.
Promote golf events, club activities, and membership services.
Maintain a clean, organized, and fully stocked Pro Shop.
Assist with merchandising, pricing, and product displays.
Respond to telephone enquiries professionally.
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Book tee times and provide information about golf operations and course conditions.
Maintain daily player records and golf cart records.
Follow opening, closing, and workplace safety procedures.
Participate in ongoing product knowledge and service training.
Required Qualifications
Applicants should meet the following requirements:
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Previous customer service experience of 6–12 months is preferred.
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Experience in golf, hospitality, retail, or leisure is an advantage.
Passion for providing exceptional customer service.
Professional appearance and positive attitude.
Willingness to learn and develop new skills.
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Ability to work flexible schedules, including weekends and holidays if required.
Skills
Ideal candidates should possess:
Excellent communication skills.
Customer service excellence.
Sales and retail support skills.
Organization and time management.
Attention to detail.
Teamwork and collaboration.
Basic computer and POS system knowledge.
Problem-solving ability.
Positive and professional attitude.
Benefits
Employees may receive benefits according to company policy, including:
Competitive salary package.
Professional hospitality work environment.
Training and career development opportunities.
Experience within a luxury golf club.
Collaborative and supportive team culture.
Opportunities to build customer service and retail experience.
Work Environment
Trump International Golf Club Dubai offers a premium golfing and leisure environment where employees work closely with members, guests, and hospitality professionals. The role involves both indoor Pro Shop responsibilities and outdoor support around golf operations, requiring professionalism, flexibility, and a commitment to delivering exceptional service.
Employees should be prepared to work rotating schedules, including weekends and public holidays, based on operational requirements.
How to Apply
Interested candidates can submit their applications online through the official LinkedIn job posting using the link below:
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Before applying, ensure your resume highlights your customer service experience, hospitality or retail background, communication skills, and any experience related to golf or leisure operations.
Conclusion
The Pro Shop Attendant vacancy at Trump International Golf Club Dubai offers an excellent opportunity for individuals seeking a customer-focused career in the hospitality and leisure industry. Working in a luxury golf club provides valuable experience in guest relations, retail operations, and golf services while offering opportunities for professional development. If you have a passion for customer service and enjoy working in a dynamic environment, consider applying online for this full-time position.
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