Founded in 1856, Burberry has built a legacy of innovation, creativity, and craftsmanship. The company’s mission is to unlock the power of imagination, push boundaries, and create sustainable luxury experiences for customers around the world. This position places the successful candidate at the forefront of Burberry’s retail operations in the UAE.
Job Overview
| Position | Store Director |
|---|---|
| Company | Burberry |
| Location | Dubai Mall, Dubai, UAE |
| Department | Retail Offline |
| Job Type | Full-Time |
| Industry | Luxury Fashion Retail |
As Store Director, you will lead a high-performing team, oversee store operations, and drive commercial success while maintaining the luxury experience that defines the Burberry brand.
Key Responsibilities
The Store Director will play a strategic and operational role in managing the flagship store. Key duties include:
Leadership & Team Development
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Lead, inspire, and coach a diverse team of retail professionals.
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Build a high-performance culture focused on collaboration and excellence.
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Identify and develop future leaders within the organization.
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Support career growth and succession planning.
Client Experience Excellence
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Deliver a personalised luxury shopping experience for every client.
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Build strong client relationships and long-term brand loyalty.
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Ensure every interaction reflects Burberry’s values and premium standards.
Sales & Commercial Performance
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Manage the store’s P&L (Profit and Loss) performance.
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Drive revenue growth by achieving and exceeding sales targets.
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Monitor key performance indicators (KPIs) and implement strategic improvements.
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Identify opportunities for increased profitability and customer engagement.
Brand Representation & Visual Merchandising
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Maintain exceptional visual merchandising standards.
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Ensure the store presentation reflects Burberry’s brand identity.
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Implement seasonal campaigns and brand initiatives effectively.
Operational Excellence
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Oversee inventory management and stock integrity.
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Ensure compliance with brand policies, legal standards, and safety regulations.
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Lead initiatives in loss prevention and operational efficiency.
Market Awareness & Strategy
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Monitor luxury retail trends and competitor activities.
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Understand customer preferences and evolving market demands.
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Collaborate with regional and global teams on marketing and clienteling initiatives.
Ideal Candidate Profile
Burberry is looking for a strong retail leader with a passion for luxury and customer experience. The ideal candidate should have:
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Significant experience in senior retail management, preferably in luxury fashion or premium retail.
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Proven success managing large teams in high-profile stores.
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Strong understanding of luxury client expectations and relationship management.
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Experience managing store financial performance and P&L.
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Excellent leadership, communication, and team development skills.
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Ability to balance strategic planning with daily operations.
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Passion for fashion, luxury retail, and exceptional service delivery.
Why Join Burberry?
Working at Burberry means being part of a global brand committed to creativity, sustainability, and innovation.
Key highlights include:
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Opportunity to lead a flagship luxury store in Dubai Mall
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Work with one of the world’s most respected luxury fashion brands
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Competitive salary and career growth opportunities
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Exposure to international retail leadership and luxury clientele
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Inclusive and values-driven workplace culture
Burberry is also an Equal Opportunities Employer, ensuring all candidates are evaluated based on skills, talent, and experience.
How to Apply
Interested candidates can apply directly through Burberry’s official career portal using the link below:
Applicants are encouraged to submit their applications as soon as possible, as positions in luxury retail leadership attract strong global interest.
A career with Burberry offers the chance to shape the future of luxury retail while leading a talented team in one of the world’s most dynamic shopping destinations.
