About Hermès Middle East
Hermès is one of the world’s most respected luxury brands, known for craftsmanship, timeless design, and exclusivity. Hermès Middle East continues to uphold these values across its regional boutiques, offering refined retail experiences to a diverse, high-net-worth clientele. Working at Hermès means joining a brand that values excellence, professionalism, and long-term career development.
Role Overview
As Team Leader – Menswear, you will be responsible for leading, motivating, and developing a sales team while ensuring commercial performance, brand standards, and superior customer service. You will play a key role on the selling floor, balancing leadership responsibilities with hands-on sales and client engagement.
Key Responsibilities
People Development & Team Management
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Manage and coach the team by setting objectives and assessing performance
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Provide continuous feedback and on-the-floor coaching
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Motivate team members through recognition of sales and customer experience results
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Foster team spirit, discipline, mutual respect, and loyalty to the brand
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Ensure regular training on product knowledge, selling skills, and customer experience
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Conduct weekly briefings to strengthen communication with staff and management
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Maintain professional image and grooming standards in line with brand guidelines
Sales & Customer Service
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Lead the sales team to achieve collective and individual sales targets
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Define and execute sales strategies for the menswear category
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Deliver consistently high standards of customer service
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Build, manage, and develop VIP and high-net-worth client relationships
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Recruit new customers and strengthen long-term client loyalty
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Organize engaging and impactful daily or morning briefings
Store Operations
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Act as Manager on Duty, overseeing daily store operations
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Support the team on the selling floor when required
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Ensure stock management and CRM standards are followed
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Complete daily sales reports with accurate data and qualitative insights
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Organize staff rosters and breaks to ensure optimal floor coverage
Product & Visual Merchandising
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Maintain impeccable visual merchandising standards
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Oversee specific product categories including sales, inventory, and training
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Stay updated on market trends and provide buying recommendations to the Store Manager
Candidate Profile
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Minimum 6 years of experience in fashion or luxury retail
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At least 3 years’ experience with luxury brands
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Minimum 2 years’ experience in a supervisory or team leader role
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Strong understanding of luxury menswear, trends, and market dynamics
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Proven ability to engage high-net-worth and VIP clients
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Polished appearance reflecting Hermès brand values
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Culturally aware with experience serving a diverse international clientele
Job Summary
| Job Title | Location | Contract Type | Experience |
|---|---|---|---|
| Team Leader – Menswear | Dubai Mall, UAE | Permanent | Yes |
How to Apply
Interested candidates can apply directly through the official Hermès careers portal. Ensure your CV highlights luxury retail leadership experience, client development achievements, and menswear expertise.
⚠️ ദയവായി ശ്രദ്ധിക്കുക
നിങ്ങൾ ഈ ജോലിക്ക് അപേക്ഷിക്കുമ്പോൾ ATS സിവി മാത്രമേ അപ്ലോഡ് ചെയ്യുക,
കാരണം ATS Upload ചെയ്താൽ മാത്രമേ ഷോർട്ട് ലിസ്റ്റിൽ ഉൾപ്പെടുകയുള്ളു.
നിങ്ങൾക്ക് ഒരു പ്രൊഫഷണൽ ATS CV ആവശ്യമുണ്ടെങ്കിൽ,
ഈ കാണുന്ന നമ്പറിൽ വാട്സാപ്പിൽ മെസ്സേജ് അയക്കുക:
Conclusion
The Team Leader Menswear role at Hermès Dubai Mall is a prestigious opportunity for luxury retail professionals seeking leadership responsibility within an iconic global brand. With a strong focus on people development, client excellence, and commercial performance, this position offers long-term career growth in one of the most exclusive retail environments in the UAE.
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