About dnata Airport Operations
dnata is one of the world’s leading air services providers, operating across ground handling, cargo, catering, and travel services in more than 80 countries. At Dubai International Airport alone, dnata supports over 80 million passengers and more than 140 scheduled airlines each year. The organisation is known for operational excellence, reliability, and a strong focus on customer experience.
Joining dnata means becoming part of a global workforce of over 40,000 employees who keep the aviation industry moving efficiently and safely every day.
Role Overview
As an Administration Assistant, you will provide general administrative and secretarial support to dnata Airport Operations. This role is ideal for candidates who are organised, detail-oriented, and comfortable handling routine office tasks while interacting with multiple internal departments. The position focuses on maintaining accurate records, supporting supervisors, and ensuring smooth daily administrative operations.
The role involves regular use of basic computer systems, coordination with internal teams, and providing professional support services that contribute to efficient airport operations.
Key Responsibilities
In this role, you will be responsible for a variety of administrative and coordination tasks, including:
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Organising appointments, preparing documents, and ensuring meeting facilities are available
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Supporting internal customer service by delivering accurate and timely administrative assistance
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Receiving cash, preparing daily cash reports, and highlighting discrepancies when identified
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Assisting supervisory staff with billing activities and basic account reconciliation
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Preparing and submitting applications, government forms, permits, and employee documentation
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Coordinating passes, licenses, and forms with HR, Staff Travel, and other internal departments
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Managing timekeeping activities such as sick leave, absence, overtime, and leave records
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Assisting in compiling routine management and performance reports
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Maintaining department attendance records and highlighting trends or issues to management
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Composing routine correspondence such as letters, memos, and internal communications
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Handling document preparation including photocopying, scanning, binding, and filing
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Maintaining organised filing systems and ensuring records are accurate and up to date
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Monitoring office equipment and arranging stationery supplies as required
Qualifications and Skills Required
To be considered for this position, candidates should meet the following requirements:
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10 years of schooling or equivalent
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Minimum 1 year of experience in an administrative or office-based role
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Basic computer literacy with working knowledge of Microsoft Word and Excel
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Strong organisational skills and attention to detail
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Ability to communicate effectively and work with multiple departments
Additional or recommended qualifications in procurement, finance, or supply chain (such as CIPS, MCIPS, or related certifications) are considered an advantage, as well as a bachelor’s or master’s degree in a relevant field.
Salary and Benefits
dnata offers an attractive tax-free salary along with aviation-specific benefits, including discounts on flights and hotel stays worldwide. Employees also gain exposure to a fast-paced, multicultural work environment with opportunities for professional development and long-term career growth within the Emirates Group ecosystem.
How to Apply
Interested candidates can apply directly through the official Emirates Group careers portal using the link provided in the job posting. Make sure your CV highlights your administrative experience, organisational skills, and computer proficiency.
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Conclusion
The Administration Assistant role at dnata Airport Operations is a strong opportunity for professionals looking to build or advance their administrative career within the aviation industry. With global exposure, competitive benefits, and a dynamic working environment in Dubai, this position offers both stability and long-term growth for motivated candidates ready to support world-class airport operations.
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