Road Crew Jobs in Etihad 2026

German Experts Car Maintenance LLC, a leading automotive service provider in the UAE, has announced an excellent career opportunity for experienced Call Center Agents in Abu Dhabi. The company is widely known for its professional service standards, technical expertise, and customer-first approach. As part of its expansion and commitment to delivering exceptional customer support, German Experts is now hiring talented individuals to join their dynamic call center team.

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About German Experts Car Maintenance LLC

With a strong reputation in the automotive industry, German Experts specializes in high-end car maintenance and servicing. The company provides advanced diagnostics, mechanical repairs, electrical services, and premium customer support. Their call center plays a vital role in connecting customers with the right services, making the Call Center Agent position one of the most essential roles in their organization.

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Job Position: Call Center Agent – Abu Dhabi

The Call Center Agent will be responsible for managing inbound and outbound calls, assisting customers, and ensuring a seamless communication flow between clients and the company’s service departments. This role requires professionalism, quick thinking, and excellent communication skills.

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Key Responsibilities

✔ Answer and manage incoming customer calls promptly and professionally
✔ Provide accurate service information and respond to customer inquiries
✔ Handle appointment bookings, service follow-ups, and customer feedback
✔ Maintain high levels of customer satisfaction through effective communication
✔ Document customer interactions using internal systems
✔ Support the service and maintenance teams by coordinating call-related tasks
✔ Resolve customer concerns or escalate them to the relevant department
✔ Promote company services when necessary
✔ Maintain call logs and records in compliance with company procedures

These responsibilities ensure smooth customer service operations and support the company’s overall success.

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Required Qualifications and Experience

Candidates must meet the following requirements to qualify:

Educational Requirement

• High School Diploma or equivalent qualification

Experience

• 2–3 years of proven experience in customer care or a call center environment

• Experience in the automotive sector is a plus, but not mandatory

Skills Required

• Excellent communication skills in English

• Professional phone etiquette

• Ability to handle customer inquiries efficiently

• Strong multitasking and problem-solving abilities

• Good computer skills and familiarity with CRM systems

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Salary and Benefits

German Experts offers a competitive salary package ranging from AED 5,000 to AED 6,000, depending on experience and performance.

Employees can also expect:

• A stable job in a reputable company

• A professional and supportive work environment

• Opportunities for skill development

• Career growth within the organization

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Job Location

📍 Abu Dhabi, United Arab Emirates

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How to Apply

Interested candidates can submit their updated resume to:
📧 careers@germanexperts.ae

Make sure your CV highlights your customer service experience, communication skills, and previous call center responsibilities for better chances of selection.

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Conclusion

This Call Center Agent vacancy at German Experts Car Maintenance LLC is a great opportunity for individuals who excel in customer service and want to grow in a reputable organization in Abu Dhabi. If you have strong communication skills, relevant experience, and a passion for helping customers, this role offers the perfect platform to advance your career.