Etihad Airways Careers 2025: Now Hiring Cargo Controller in Abu Dhabi

Etihad Airways, the national airline of the United Arab Emirates, is offering exciting career opportunities in 2025. Among its current openings is the position of Cargo Controller, based in Abu Dhabi. This role is crucial to the efficient movement of high-value and time-sensitive shipments, making it an excellent opportunity for logistics professionals seeking growth in a world-class organization.

Join a Leading Global Airline

Founded in 2003, Etihad Airways has rapidly grown to become one of the most respected airlines in the world. Operating from its base in Abu Dhabi, the airline serves destinations across the Middle East, Africa, Europe, Asia, Australia, and North America. With the Journey 2030 strategy, Etihad plans to double its fleet and triple its passenger count, offering new avenues for talent across departments — including its cargo division.

The Role: Cargo Controller

As a Cargo Controller, you will be part of a 24/7 operational team responsible for the end-to-end monitoring and coordination of cargo shipments. The focus will be on high-priority and special cargo loads, ensuring on-time performance (OTP), adherence to service level agreements (SLAs), and meeting Cargo iQ standards.

You will coordinate with internal and external stakeholders, monitor real-time dashboards, handle irregularities, and deliver service recovery solutions when needed. Your proactive communication with customers and teams will play a key role in maintaining Etihad’s high standards in cargo services.

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Key Responsibilities

• Monitor and track special and high-value cargo shipments using digital platforms.

• Ensure cargo is processed on schedule according to SLAs and internal KPIs.

• Identify operational delays or failures and immediately notify relevant teams.

• Communicate with customers and internal departments to provide status updates and recovery plans.

• Support cargo quality teams in evaluating performance metrics and identifying improvements.

• Assist in establishing KPIs and reporting frameworks for operational excellence.

• Conduct initial investigations into service failures and coordinate corrective actions.

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Who Should Apply?

Etihad Airways is looking for professionals who bring dedication, problem-solving abilities, and a deep understanding of cargo operations. The ideal candidate will have:

• A high school diploma (mandatory); a diploma in logistics or operations is preferred.

• A minimum of three years of experience in cargo handling or air freight operations.

• Strong knowledge of industry regulations and handling procedures.

• Familiarity with Dangerous Goods (DG), AVI shipments, and cargo management systems.

• Excellent communication, multitasking, and stakeholder coordination skills.

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Why Choose Etihad?

Working at Etihad Airways means being part of a visionary company committed to excellence, innovation, and sustainability. You’ll join a culture that values your growth and offers long-term career development. With competitive benefits, international exposure, and a diverse work environment, this is more than just a job — it’s a career path worth pursuing.

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How to Apply

Interested candidates are encouraged to apply online through the official Etihad Airways careers portal. Prepare your CV with relevant cargo or logistics experience and tailor it to the job responsibilities. Highlight your strengths in communication, operations, and problem-solving.

Click the link below to apply:

👉 Apply Now

Ensure all your information is complete and accurate to improve your chances of being shortlisted. Only qualified applicants will be contacted for further steps.

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Conclusion

Etihad Airways is looking for dedicated professionals ready to contribute to its growing cargo division. If you're passionate about logistics, operations, and global transportation, this is your opportunity to join one of the world’s leading airlines. Apply now and take your career to new heights with Etihad Airways in 2025.