The selected candidates will support daily operations across different entertainment venues, including MAF Cinemas, Magic Planet, and Ski Dubai. Applicants should have good communication skills, customer-handling abilities, and at least one to two years of relevant experience. Interested candidates can apply through the official Majid Al Futtaim careers website.
About Majid Al Futtaim
Majid Al Futtaim Holding is a leading shopping mall, retail, community, and entertainment developer and operator across the Middle East, North Africa, and Central Asia.
The company operates in 18 countries and has a workforce of more than 48,000 employees. Its well-known brands include Mall of the Emirates, Carrefour, City Centre, LEGO, and VOX Cinemas.
Job Details
| Category | Details |
|---|---|
| Company | Majid Al Futtaim Entertainment |
| Position | Customer Service Officer |
| Location | Abu Dhabi, UAE |
| Job Category | Sales, Service & Store Operations |
| Employment Type | Regular |
| Experience | 1–2 Years |
| Education | Minimum High School |
| Language | English; Arabic Advantage |
| Application Method | Online |
Available Vacancies
Majid Al Futtaim Entertainment is currently recruiting for:
Customer Service Officer
About the Role
The Customer Service Officer will provide customer support and assist with daily operations across Majid Al Futtaim Entertainment venues. The role includes handling ticket sales, bookings, payments, guest inquiries, complaints, and event coordination.
Depending on the assigned venue, employees may support cinema operations, Magic Planet guest services and equipment monitoring, or Ski Dubai customer service and party room activities.
Required Qualifications and Experience
Candidates applying for this position should meet the following requirements:
Minimum high school education.
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At least 1–2 years of experience in customer service, food and beverage, or retail.
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Strong English communication skills; Arabic is an advantage.
Good interpersonal and customer-handling abilities.
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Physically fit to perform duties in a fast-paced entertainment environment.
Required Skills
Cash handling and payment processing.
Basic computer knowledge.
Mathematical accuracy and attention to detail.
Ability to follow operational procedures.
Customer service and upselling skills.
Professional communication with guests and colleagues.
Benefits and Work Environment
Majid Al Futtaim offers employees a friendly and diverse working environment with opportunities to work alongside colleagues from different backgrounds. The company focuses on creating memorable customer experiences and developing its workforce.
How to Apply for Majid Al Futtaim Jobs
Interested and eligible candidates can submit their applications through the official recruitment website.
| Application Details | Information |
|---|---|
| Company | Majid Al Futtaim Entertainment |
| Position | Customer Service Officer |
| Location | Abu Dhabi, UAE |
| Employment Type | Regular |
| Apply Online | CLICK HERE |
Visit the application page, review the requirements, and submit your updated CV.
Conclusion
The Customer Service Officer vacancy at Majid Al Futtaim Entertainment is an opportunity for candidates with relevant customer service experience seeking employment in Abu Dhabi. Eligible applicants who meet the educational and experience requirements are encouraged to apply online.
Disclaimer
This job information is shared for employment awareness purposes only. We are not a recruitment agency or the employer. Candidates should verify all vacancy details directly with Majid Al Futtaim. Never pay money for job applications or recruitment processes.
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