The Cabin Services Assistant will support the preparation and upkeep of First, Business, and Economy Class cabin facilities while working under the direction of the Purser or Senior Flight Steward. This position is suitable for candidates with customer service experience in an international hotel, airline, or world-class service environment.
About Emirates Group
Emirates Group is a major aviation organization based in Dubai, with operations spanning passenger services, cargo, airport services, and other aviation-related activities. The Cabin Services Assistant role supports the onboard customer experience by ensuring designated facilities are clean, well-stocked, safe, and properly prepared for passengers.
Job Details
| Job Details | Information |
|---|---|
| Company | Emirates Group |
| Position | Cabin Services Assistant |
| Location | Dubai, UAE |
| Job Reference | 481 |
| Education | 10 years of schooling or equivalent |
| Experience | Minimum 2 years customer service experience |
| Preferred Experience | Hospitality housekeeping experience |
| Language | Fluent written and spoken English |
| Industry | Aviation / Hospitality |
Available Vacancy
- Cabin Services Assistant
- Location: Dubai, United Arab Emirates
- Employment Type: Not specified in the supplied vacancy
- Job Reference: 481
- Industry: Aviation / Airline Services
Key Responsibilities
- Control inventory and confirm that products are loaded in the correct quantities.
- Check Shower Spa and lavatory cleanliness before passenger boarding.
- Place appropriate amenity items for passenger use.
- Clean Shower Spas hygienically after every customer use.
- Follow the required CSA Checklist when cleaning designated facilities.
- Personalize Shower Spas according to reservations and allocated customer times.
- Ensure unauthorized customers do not enter a personalized Shower Spa.
- Inform the Purser if the Shower Spa reservation schedule is delayed.
- Maintain clean and tidy lavatories and ensure amenity items are available.
- Perform cabin tidying duties in passenger cabins and social areas.
- Report defects and other issues to the Purser.
- Immediately report unusual noises, smells, suspicious items, or abnormal customer behavior to the nearest crew member.
- Report for duty on time and follow uniform requirements.
- Follow the chain of command and perform duties as directed by the Purser.
Required Qualifications
Candidates must have completed 10 years of schooling or an equivalent qualification.
A minimum of two years of customer service experience with an international hotel chain, airline, or world-class service provider is required. Previous hospitality experience, particularly in a housekeeping department, would be an advantage.
Applicants must also be fluent in both written and spoken English.
Skills Required
The role requires strong attention to cleanliness, hygiene, organization, and customer service. Candidates should be able to work efficiently within an aircraft environment, follow established procedures, maintain professional standards, and communicate effectively with colleagues.
Important skills include:
- Customer service
- Cleaning and hygiene
- Attention to detail
- Organization
- Inventory control
- Professional communication
- Teamwork
- Time management
- Ability to follow procedures
- Safety awareness
Benefits
The supplied vacancy information does not specify salary, accommodation, transportation, medical insurance, or other employment benefits. Candidates should check the official Emirates Group careers page for the latest employment information.
How to Apply
Interested candidates can apply through the official Emirates Group careers website:
Apply for Cabin Services Assistant – Emirates Group
Candidates should review the complete vacancy requirements and submit their application through the official recruitment portal.
Conclusion
The Cabin Services Assistant position in Dubai offers an opportunity for customer service and hospitality professionals to work within an aviation environment. The role focuses on maintaining aircraft facilities, cleaning and personalizing A380 Shower Spas, supporting cabin cleanliness, managing amenities, and contributing to a positive First Class customer experience.
Candidates with at least two years of relevant customer service experience, 10 years of schooling or equivalent, and fluent English skills can review the official vacancy and apply online.
Disclaimer
Job details, requirements, employment conditions, and vacancy availability may change. Candidates should verify the latest information through the official Emirates Group careers portal before applying. Never pay money for a job application, interview, visa, or recruitment process. Do not share OTPs, passwords, or sensitive banking information with unknown individuals.
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