Big Ticket Sales Associate Jobs 2026 in Abu Dhabi, UAE

Almarai is hiring a Customer Care Representative I in Dubai, UAE. This opportunity is suitable for candidates with a diploma, relevant customer service or business experience, and strong communication skills in English and Arabic. The role focuses on customer communication, handling enquiries, assisting with customer issues, and providing professional support through telephone and email channels.

About the Company

Almarai is a major dairy and food and beverage manufacturing and distribution company headquartered in Saudi Arabia. The company describes itself as the world’s largest vertically integrated dairy company and a leading FMCG brand in the MENA region. Almarai operates across the GCC and serves a large network of retail outlets. Its business includes manufacturing and distribution across multiple food and beverage categories.

Job Details

Job Information	Details
Company	Almarai
Position	Customer Care Representative I
Location	Dubai, UAE
Employment Type	Full-Time
Education	Diploma, preferably in a relevant stream
Preferred Fields	English, Marketing
Experience	1–2 years in a similar or relevant business
Additional Experience	Office administration / working with the general public
Languages	English & Arabic
Salary	Not specified
Application	Online

Available Vacancy

Customer Care Representative I

• Location: Dubai, UAE

• Company: Almarai

• Position: Customer Care Representative I

• Employment Type: Full-Time

• Experience: 1–2 years preferred

About the Role

The Customer Care Representative is responsible for communicating service expectations and supporting customers through professional and effective communication. The role involves answering telephone calls, responding to emails, addressing customer questions, and assisting with customer-related issues. The position requires an empathetic and confident approach when investigating customer concerns and communicating solutions.

Required Qualifications

Candidates applying for the Almarai Customer Care Representative position should have:

• A Diploma, preferably in a relevant field.

• English or Marketing-related education is preferred.

• 1–2 years of experience in a similar or relevant business.

• Experience in office administration is an advantage.

Skills

The role requires strong customer service and communication abilities. Important skills include:

• Customer care

• Telephone communication

• Email communication

• Empathy

• Investigation and negotiation

• Counselling skills

• Persuasion

• Assertiveness

• Honesty and loyalty

• Numeracy

• Analytical skills

• Professional interpersonal communication

Benefits

The provided vacancy information does not specify a detailed salary or benefits package for the Customer Care Representative position. Candidates should confirm the applicable compensation, benefits, working hours, and other employment conditions during the recruitment process.

Work Environment

The Customer Care Representative role involves regular interaction with customers and members of the public. Employees may communicate through telephone and email while investigating enquiries and assisting with customer concerns. The position requires a confident, empathetic, and professional approach, along with the ability to communicate effectively in English and Arabic.

How to Apply

Interested candidates who meet the stated requirements can apply online through the available recruitment link. Applicants should submit an updated CV highlighting their diploma, relevant customer service or business experience, office administration background, and English and Arabic communication skills.

Apply for Almarai Customer Care Representative I – Dubai

Conclusion

The Almarai Customer Care Representative I position in Dubai is an opportunity for candidates with customer service, office administration, or public-facing experience. Applicants with a relevant diploma, 1–2 years of experience, fluent English and Arabic communication skills, and strong customer care abilities can consider applying through the recruitment link.

Disclaimer

Job vacancies, requirements, salaries, benefits, and employment conditions may change or close without prior notice. Candidates should verify the latest information through the application link before applying. Never pay money to anyone in exchange for a job, interview, visa, or recruitment service. Do not share OTPs, passwords, or sensitive banking information with unknown individuals.