About the Company
Ajman University is recruiting a Receptionist to support front-desk and administrative operations. The position involves regular interaction with a diverse community of students, faculty, staff, and visitors.
The successful candidate will report to the Clinic Supervisor and will be responsible for maintaining professional reception services, handling enquiries, supporting office administration, and helping ensure student and staff satisfaction.
Job Details
| Details | Information |
|---|---|
| Company | Ajman University |
| Job Title | Receptionist |
| Location | United Arab Emirates |
| Work Arrangement | On-site |
| Employment Type | Full-Time |
| Qualification | Diploma / Bachelor’s Degree |
| Experience | At least 3 years of directly related experience |
| Reports To | Clinic Supervisor |
| Subordinates | None |
| Work Environment | Standard office environment |
| Salary | Not specified |
| Application | Online |
About the Role
The Receptionist will serve as a key front-desk contact for students, staff, faculty, and visitors. The role requires professional telephone etiquette, strong communication skills, organization, and the ability to handle enquiries efficiently.
In addition to reception duties, the position includes clerical work, registration support, mail handling, records management, office inventory, insurance documentation, and patient file administration.
Key Responsibilities
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Greet and direct staff, faculty, students, and visitors at the front desk.
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Answer telephone calls promptly and manage the multi-line phone system.
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Escalate and follow up on student enquiries with colleges and departments.
Provide telephone coverage for other positions when required.
Process incoming and outgoing mail.
Perform filing, copying, and other clerical duties.
Assist with registration processes.
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Maintain an orderly reception area and report shortages or inappropriate situations to the manager.
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Prepare and submit an annual data analysis report of patient files by the end of the academic year.
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Support student and staff satisfaction during clinic operations.
Follow the latest applicable protocols.
Complete and file insurance forms and dental billing records.
Manage office inventory and supplies.
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Operate and maintain office equipment and arrange supplies in advance.
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Manage patient files and records, including scanning and document filing.
Ensure follow-up patients are appropriately tracked.
Perform other assigned job-related duties.
Required Qualifications
Candidates should meet the following requirements:
Diploma or Bachelor’s degree.
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At least 3 years of experience directly related to the specified duties and responsibilities.
Strong customer-service skills.
Excellent telephone courtesy and communication abilities.
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Ability to work effectively with a diverse faculty, staff, and student community.
Strong organizational and problem-solving skills.
Good computer and software application skills.
Strong attention to detail.
Ability to remain calm and confident under pressure.
Skills Required
Important skills for the Ajman University Receptionist role include:
Front-desk and reception management
Customer service
Telephone handling
Verbal and interpersonal communication
Problem solving
Filing and records management
Computer proficiency
Organization and attention to detail
Multitasking
Ability to work under pressure
Benefits
The provided job description does not specify salary, accommodation, transportation, medical insurance, annual leave, or other employment benefits.
Candidates should confirm the applicable salary and benefits package directly with Ajman University during the recruitment process.
Work Environment
The Receptionist will work in a standard office environment and will handle telephone calls for extended periods. The position may require standing or sitting for extended periods, while physical effort is described as very limited.
The role involves very limited exposure to physical risk and requires regular interaction with students, staff, faculty, visitors, and other stakeholders.
How to Apply
Interested and qualified candidates can apply online through the job posting:
Apply for Ajman University Receptionist Jobs
Applicants should review the qualification and experience requirements carefully and submit their application through the provided recruitment link.
Conclusion
Ajman University is offering a full-time Receptionist opportunity in the UAE for candidates with a Diploma or Bachelor’s degree and at least three years of relevant experience. The position covers reception, telephone support, student enquiries, registration assistance, records management, clerical work, and office administration. Candidates with strong communication, customer-service, organizational, and computer skills can apply online for consideration.
Disclaimer
Job vacancies, requirements, salaries, benefits, and application details may change at any time. Candidates should verify the latest information through the employer’s official recruitment source before applying. Never pay money for a job, interview, visa, or recruitment service. Do not share OTPs, passwords, bank details, or other sensitive information with unknown individuals.
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