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If you are looking for retail jobs in Dubai, the Support Staff position at ACE Hardware, Motor City, offers an opportunity to work in a customer-focused retail environment with Al-Futtaim Private Company LLC. The role involves customer service, sales support, POS operations, merchandising, product knowledge, pricing, and inventory activities. Candidates with secondary school education and at least two years of retail experience can consider this opportunity.

About the Company

Al-Futtaim Group was established in the 1930s as a trading business and has grown into a diversified regional business headquartered in Dubai, United Arab Emirates. The group operates across automotive, financial services, real estate, retail, and healthcare divisions. Al-Futtaim Group employs more than 35,000 people across over 20 countries in the Middle East, Asia, and Africa. The company works with more than 200 international brands and emphasizes values including respect, excellence, collaboration, and integrity.

Available Vacancy

• Support Staff – Retail – ACE Hardware, Motor City

Job Details

Job Details	Information
Position	Support Staff
Company	Al-Futtaim Private Company LLC
Brand	ACE Hardware
Location	Motor City, Dubai, UAE
Job Type	Retail
Job Requisition ID	180625
Date Posted	4 September 2026
Education	Secondary school education
Experience	Minimum 2 years in retail
Industry	Retail
Salary	Not specified in the vacancy

About the Role

The Support Staff position at ACE Hardware focuses on maintaining a clean, organized, and customer-friendly store environment. The successful candidate will assist customers, support sales activities, operate the POS system when required, and help ensure products are properly displayed and available. The role also involves learning product information, following pricing and ticketing procedures, assisting with deliveries, and supporting stock-related activities.

Key Responsibilities

Customer Service

• Provide professional customer service to internal and external customers.

• Understand product categories and assist customers with their requirements.

• Maintain tidy and organized store areas to support a complete shopping experience.

Sales and POS Operations

• Operate the point-of-sale system when required.

• Maintain accuracy when processing transactions and handling cash.

• Use appropriate selling techniques and product knowledge to support sales targets.

• Encourage suitable add-on sales where appropriate.

Product Knowledge and Merchandising

• Learn the uses and benefits of products to provide accurate customer assistance.

• Apply merchandising principles after receiving relevant training.

• Help maintain the store's visual presentation and corporate image.

• Assist with receiving deliveries and displaying products according to procedures.

Pricing and Inventory

• Follow store pricing and ticketing procedures.

• Help prevent losses caused by incorrect pricing.

• Participate in stock takes when required.

• Support new store openings, product launches, and seasonal activities.

Required Qualifications

• Completion of secondary school education.

• Minimum two years of experience in a retail environment.

• Knowledge of retail store operations.

• Familiarity with point-of-sale systems.

• Ability to learn and apply merchandising principles following training.

Skills Required

• Excellent customer service and communication skills.

• POS operation and cash-handling skills.

• Ability to learn product information quickly.

• Good understanding of retail sales techniques.

• Ability to work independently.

• Strong teamwork and coordination skills.

Benefits

The provided vacancy does not specify a detailed salary or benefits package. Candidates should confirm compensation, employee benefits, working hours, and other employment terms directly through the employer's recruitment process.

Work Environment

This is a retail-based role at ACE Hardware in Motor City, Dubai. The position involves regular interaction with customers and coordination with front-line colleagues. Daily responsibilities can include store organization, product displays, POS operations, deliveries, merchandising, and inventory activities.

How to Apply

Interested candidates can apply online through the Al-Futtaim careers portal. Review the job requirements carefully and submit an updated CV with relevant retail experience.

Apply Online: ACE Hardware Support Staff – Motor City Application

Conclusion

The ACE Hardware Support Staff job in Motor City, Dubai, is suitable for candidates with retail experience who have strong customer service, POS, sales, merchandising, and teamwork skills. With a minimum of two years of retail experience and secondary school education required, eligible candidates can apply online through the Al-Futtaim careers portal.

Disclaimer

Job details, requirements, availability, and employment conditions may change at any time. Candidates should verify the latest information through the employer's official recruitment source before applying. Never pay money for a job application, interview, visa, or employment opportunity, and do not share OTPs, passwords, or sensitive banking information with unknown individuals.