About Al-Futtaim Group
Al-Futtaim Group is a diversified privately held regional business headquartered in Dubai. Established in the 1930s, the group operates across automotive, financial services, real estate, retail, and healthcare, with a workforce of more than 35,000 employees across over 20 countries.
Retail Sales Representative Job Details
| Job Details | Information |
|---|---|
| Company | Al-Futtaim Private Company LLC |
| Position | Retail Sales Representative |
| Division | Al-Futtaim Watches & Jewellery |
| Location | Dubai Mall, Dubai |
| Job Type | Full-Time |
| Job Requisition ID | 180397 |
| Education | High School Degree |
| Experience | 1–2 years of retail sales experience |
| Industry | Retail / Watches & Jewellery |
About the Role
The Retail Sales Representative will support sales activities while delivering professional customer service in the store. The role involves understanding customer requirements, providing product information, maintaining store presentation, processing POS transactions, and working toward sales targets.
The position also includes supporting store management with daily operations, inventory activities, and compliance with company procedures.
Key Responsibilities
Customer Service and Store Operations
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Maintain store cleanliness, organization, and presentation standards.
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Provide professional customer service and assist customers with product-related queries.
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Create a welcoming first impression through professional appearance and positive communication.
Follow pricing and ticketing procedures accurately.
Operate the cash wrap and process POS transactions.
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Offer gift cards and capture customer information where required.
Thank customers and encourage them to return.
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Assist with store opening, closing, and daily operational activities.
Sales and Inventory
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Achieve weekly sales targets using effective selling techniques.
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Develop positive customer interactions to support sales and customer loyalty.
Participate in inventory counts.
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Ensure inventory information is accurately counted and recorded.
Follow established inventory and POS procedures.
Support store security and operational standards.
Team Support
Assist the Store Manager with daily store activities.
Support training of new employees on POS operations.
Address customer issues at the POS when required.
Participate in store meetings.
Maintain company policies and procedures.
Complete additional duties assigned by store management.
Required Qualifications
Candidates applying for this Retail Sales Representative job in Dubai should meet the following requirements:
High School Degree.
1–2 years of retail sales experience.
Strong verbal communication skills.
Customer service experience.
Ability to work effectively with colleagues and management.
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Ability to stand for extended periods, with the role requiring a minimum of 8 hours.
Ability to perform some heavy lifting.
Friendly and professional approach to customers.
Interest in fashion trends and retail presentation.
Skills Required
The position requires a combination of customer service, sales, and operational skills.
Important skills include:
Customer engagement.
Retail sales techniques.
POS operations.
Inventory procedures.
Strong communication.
Teamwork and collaboration.
Attention to store presentation.
Compliance with company policies.
Customer-focused approach.
Flexibility and reliability.
Benefits and Career Highlights
The provided vacancy does not specify a detailed salary or benefits package. However, candidates joining Al-Futtaim Retail can gain experience in a structured retail environment and work with an established regional retail organization.
Key career highlights include:
Full-time retail position.
Location at Dubai Mall.
Experience in watches and jewellery retail.
Customer service and sales exposure.
Training and POS operational experience.
Opportunities to develop retail and sales skills.
How to Apply for Al-Futtaim Retail Sales Jobs
Interested candidates can apply online through the Al-Futtaim careers portal. Applicants should prepare an updated CV highlighting their retail sales experience, customer service abilities, POS knowledge, communication skills, and relevant qualifications.
Al-Futtaim Retail Sales Representative – Dubai Mall
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Conclusion
The Retail Sales Representative vacancy at Al-Futtaim Watches & Jewellery in Dubai Mall is suited to candidates with 1–2 years of retail sales experience who enjoy customer-facing work. The role combines sales, customer service, POS operations, inventory support, and store management assistance. Qualified candidates can review the requirements and submit their application through the Al-Futtaim careers portal.
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