SEHA Careers UAE 2026 | Customer Relations Officer (Sakina) Jobs in Abu Dhabi & Al Ain

Emirates is offering an opportunity for an Administration Assistant – Ops & Planning in Dubai. This role is part of the Dubai Contact Centre and is suitable for candidates with administrative or office experience who are comfortable handling records, correspondence, scheduling, reports, and routine office support. The position provides an opportunity to work within a major international aviation organisation and contribute to the smooth functioning of the Operations & Planning team.

About Emirates

Emirates is a global airline headquartered in Dubai, operating an extensive international flight network. The airline focuses on customer service, operational efficiency, technology, and continuous improvement. Emirates Group has employees from more than 170 nationalities and provides a multicultural working environment.

Emirates Administration Assistant Job Details

Job Details	Information
Company	Emirates
Position	Administration Assistant – Ops & Planning
Location	Dubai, UAE
Department	Dubai Contact Centre – Ops & Planning
Job Type	Full-time
Experience	1+ year in Administration / Office Environment
Education	10 Years Schooling or Equivalent
Closing Date	01 September 2026
Job Reference	26092

About the Role

The Administration Assistant will provide general administrative and secretarial support to the Ops & Planning team. The position involves completing routine office tasks, maintaining accurate records, assisting employees and internal departments, and supporting day-to-day administrative requirements.

The role requires basic computer skills, attention to detail, and the ability to organise multiple administrative activities efficiently.

Key Responsibilities

The Administration Assistant will be responsible for:

• Organising appointments and preparing required documents.

• Maintaining meeting schedules and ensuring rooms and facilities are available.

• Providing internal customer service to employees and departments.

• Receiving cash, preparing daily reports, and highlighting discrepancies.

• Supporting billing and account reconciliation when required.

• Preparing government forms, permit requests, passes, licences, and other documents.

• Completing timekeeping activities, including sick leave, absence, leave, and overtime records.

• Assisting with routine management reports.

• Maintaining department records and highlighting attendance trends.

• Preparing and dispatching routine letters, memos, and correspondence.

• Sorting and distributing incoming mail and documents.

• Photocopying, scanning, collating, laminating, and binding documents.

• Updating information systems and preparing routine reports.

• Maintaining an organised filing system and ensuring records remain accurate.

• Checking that office equipment such as photocopiers and telephones is functioning properly.

• Ordering and maintaining office stationery and related records.

Required Qualifications

Candidates applying for this Emirates Administration Assistant vacancy should have:

• 10 years of schooling or equivalent qualification.

• At least 1 year of experience working in an administration or office environment.

• Computer literacy and working knowledge of Microsoft Word and Excel.

• Good organisational and administrative abilities.

• Attention to detail when handling records and documents.

Skills Required

The position would suit candidates who can manage routine administrative responsibilities accurately and professionally. Important skills include:

• Administrative and organisational skills

• Basic Microsoft Office knowledge

• Record keeping

• Time management

• Communication skills

• Attention to detail

• Filing and document management

• Basic reporting skills

• Internal customer service

• Ability to follow established procedures

Benefits and Work Environment

Emirates states that employees working in Dubai can receive an attractive salary and travel-related benefits. These include industry-related discounts on flights and hotel stays around the world.

The Administration Assistant will work within the Dubai Contact Centre and interact with employees and other internal departments. The role involves regular computer use, document handling, record maintenance, scheduling, and other office-based administrative activities.

How to Apply

Interested candidates can apply through the official Emirates Group Careers website.

Apply for Emirates Administration Assistant – Ops & Planning

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📱 +91 99610 21268 (WhatsApp)

Applicants should submit an updated CV and ensure that their qualifications and administrative experience are clearly presented.

According to Emirates, shortlisted candidates may be invited to complete a HireVue video interview, followed by an interview with the hiring team. Successful candidates will then proceed through the offer and onboarding process.

Conclusion

The Emirates Administration Assistant – Ops & Planning vacancy in Dubai is suitable for candidates with at least one year of administrative or office experience and basic Microsoft Office skills. The position covers scheduling, documentation, timekeeping, reporting, correspondence, filing, and general office support. Candidates who meet the stated requirements can apply through the Emirates Group Careers website before the 01 September 2026 closing date.