As part of the Qatar Airways Commercial Department, the successful candidate will play a key role in supporting sales operations, maintaining relationships with trade partners, and contributing to the airline’s continued commercial success.
About Qatar Airways
Qatar Airways is one of the world’s most respected airlines, known for its award-winning services, global network, and commitment to excellence. From its humble beginnings with just four aircraft, the airline has grown into a global aviation leader operating across multiple business sectors. The company provides employees with excellent career development opportunities, international exposure, and the chance to work in a dynamic and multicultural environment.
Job Details
| Category | Details |
|---|---|
| Position | Sales Operations Coordinator |
| Company | Qatar Airways |
| Location | Dubai, UAE |
| Job Reference | 233930 |
| Department | Commercial |
| Employment Type | Full-Time |
| Application Closing Date | 18 June 2026 |
Available Vacancy
| Position |
|---|
| Sales Operations Coordinator |
Job Overview
The Sales Operations Coordinator will be responsible for supporting daily sales operations activities across the assigned region while ensuring compliance with company procedures and operational standards.
The role focuses on reservations, ticketing, trade partner support, sales administration, reporting, customer communications, and maintaining commercial systems.
Key Responsibilities
The selected candidate will be responsible for:
Supporting reservations and ticketing activities.
Handling refunds and customer documentation requirements.
Assisting trade and corporate account management.
Supporting group sales and sales administration functions.
Maintaining customer profiles and account information.
Updating Galaxy and trade portal platforms.
Uploading corporate contracts and commercial documents.
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Communicating policy updates and campaign information to trade partners.
Preparing monthly sales and performance reports.
Supporting regional sales teams with operational activities.
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Mentoring junior team members and promoting service excellence.
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Ensuring compliance with Qatar Airways sales operation procedures.
Qualifications and Requirements
Applicants should possess:
Minimum 3 years of job-related experience.
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Experience in reservations, ticketing, sales support, group sales, tariffs, distribution, or business analysis.
Strong written and spoken English communication skills.
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Good knowledge of airline operations and travel industry practices.
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Experience working with airline systems and commercial platforms.
Required Skills
Successful candidates should demonstrate:
Strong customer service and communication skills.
Excellent relationship-building abilities.
Problem-solving and analytical thinking.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Knowledge of Amadeus, GDS, and airline distribution systems.
Strong mentoring and coaching capabilities.
Ability to work effectively in a team environment.
High attention to detail and organizational skills.
Why Join Qatar Airways?
Working with Qatar Airways offers numerous benefits:
Opportunity to work with a globally recognized airline.
International and multicultural work environment.
Career growth and professional development opportunities.
Exposure to world-class aviation and commercial operations.
Training and skill enhancement programs.
Competitive employment package.
Career Growth Opportunities
The Sales Operations Coordinator role provides valuable exposure to airline commercial operations, sales support, reservations, ticketing, and trade partner management. Employees can develop expertise that may lead to future opportunities in sales management, commercial operations, revenue management, and airline leadership roles.
How to Apply
Interested candidates can submit their application through the official Qatar Airways Careers portal.
Before applying, ensure your CV is updated and highlights your airline industry experience, sales operations knowledge, ticketing expertise, system proficiency, and professional achievements.
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Conclusion
The Sales Operations Coordinator position at Qatar Airways Dubai is an excellent opportunity for aviation and sales professionals seeking career advancement with one of the world's leading airlines. With responsibilities covering ticketing, trade support, sales administration, reporting, and customer service, this role offers both professional growth and international exposure. Qualified candidates are encouraged to apply and become part of Qatar Airways' extraordinary success story.
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