As the national airline of the UAE, Etihad Airways continues to expand its global network and cargo operations. The HUB Cargo Officer plays a critical role in ensuring efficient cargo movement, operational compliance, service quality, and on-time performance across the airline’s cargo network.
Job Details
| Job Information | Details |
|---|---|
| Position | HUB Cargo Officer |
| Company | Etihad Airways |
| Location | Abu Dhabi, United Arab Emirates |
| Employment Type | Full-Time |
| Workplace Type | On-Site |
| Industry | Aviation & Cargo Operations |
| Education | High School Certificate or Equivalent |
| Experience Required | Minimum 3 Years |
| Schedule | Shift-Based Operations |
About the Role
The HUB Cargo Officer is responsible for managing and monitoring cargo warehouse activities on a shift basis. The role focuses on maintaining operational efficiency, ensuring compliance with airline and regulatory standards, and supporting cargo service providers to achieve performance targets.
The successful candidate will oversee cargo movement, load optimization, shipment connections, cargo quality controls, and operational performance while ensuring safety, security, and customer service requirements are met.
Key Responsibilities
Cargo Operations Management
The HUB Cargo Officer will:
Monitor cargo warehouse activities and operational workflows.
Support cargo planning and shipment movement processes.
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Ensure compliance with Cargo IQ, SLA, and operational performance targets.
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Monitor inbound cargo quality and shipment handling procedures.
Verify cargo weight and volume accuracy.
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Support revenue optimization through efficient cargo utilization.
Cargo Planning and Capacity Optimization
Key responsibilities include:
Monitoring cargo routes and shipment connections.
Supporting load planning and space utilization activities.
Identifying potential shipment delays and misconnected cargo.
Coordinating replacement and load adjustment requirements.
Assisting with cargo capacity optimization initiatives.
Safety, Security and Compliance
The selected candidate will:
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Ensure compliance with Etihad Airways procedures and regulations.
Monitor adherence to dangerous goods handling requirements.
Support health, safety, and security initiatives.
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Verify proper securing and handling of Unit Load Devices (ULDs).
Ensure correct use of personal protective equipment (PPE).
Training and Operational Support
Additional duties include:
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Providing on-the-job coaching and guidance to Ground Handling Agent staff.
Supporting operational improvement initiatives.
Assisting with performance monitoring and KPI implementation.
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Contributing to service quality and cost-efficiency improvements.
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Supporting the Cargo Operations Center Duty Manager in achieving departmental objectives.
Required Qualifications
Candidates should meet the following requirements:
High school education or equivalent qualification.
Specialized training in cargo handling operations.
Successful completion of Cargo and Dangerous Goods courses.
Training in live animal handling procedures.
Knowledge of aircraft weight and balance principles.
Understanding of general air cargo procedures.
Minimum three years of cargo operations experience.
Essential Skills
Successful applicants should possess:
Air Cargo Operations
Cargo Warehouse Management
Dangerous Goods Handling
Cargo Load Planning
ULD Management
Cargo Documentation
Regulatory Compliance
Airline Logistics Operations
Weight and Balance Awareness
Cargo Capacity Optimization
Operational Planning
Performance Monitoring
Safety and Security Compliance
Team Leadership and Coaching
Problem Solving and Decision Making
Communication and Coordination Skills
Benefits of Working with Etihad Airways
Employees joining Etihad Airways may benefit from:
Opportunity to work with the UAE’s national airline.
Exposure to international cargo and aviation operations.
Professional development and training opportunities.
Collaborative and multicultural work environment.
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Career progression within a growing global aviation organization.
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Experience working with advanced cargo management systems and processes.
Work Environment
This position operates within a fast-paced cargo hub environment where operational accuracy, safety, and efficiency are essential. The role requires shift work and close collaboration with cargo service providers, warehouse teams, flight operations personnel, and regulatory authorities.
Employees are expected to maintain high operational standards while ensuring cargo movements are completed safely, efficiently, and in accordance with airline procedures.
How to Apply
Interested candidates can submit their application through the official job posting:
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Applicants should ensure their CV highlights relevant cargo operations, warehouse management, dangerous goods certification, load planning, logistics coordination, and aviation experience before applying.
Conclusion
The HUB Cargo Officer position at Etihad Airways offers an excellent opportunity for experienced cargo professionals seeking a career in the aviation industry. With responsibilities covering cargo operations, load planning, regulatory compliance, safety management, and service quality, the role provides valuable exposure to one of the region’s leading airlines. Candidates with strong cargo handling expertise and aviation operational knowledge are encouraged to apply and become part of Etihad Airways’ growing cargo operations network.
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