Carrefour Hypermarket Careers 2026: Latest Job Openings in the UAE Retail Sector

The UAE hospitality sector continues to grow rapidly, and luxury resorts are actively searching for talented professionals who can create unforgettable guest experiences. Rixos Ras Al Khaimah has announced a new opportunity for the position of Guest Relations Agent, offering candidates a chance to work in a world-class resort environment. This role is ideal for individuals who enjoy interacting with people, solving problems, and delivering exceptional service in a five-star setting.

Rixos hotels are known for their unique “ALL Inclusive, ALL Exclusive” concept, combining premium accommodation, global cuisine, entertainment, and wellness experiences. Employees become part of a multicultural workplace where service excellence, teamwork, and guest satisfaction are top priorities.

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About Rixos Hotels

Founded in 2000 in Turkey, Rixos Resorts operates luxury properties across the Middle East, Europe, and Asia. Each resort blends Turkish hospitality with local culture, offering guests personalized services, family activities, and premium lifestyle experiences. Working with Rixos means joining a global hospitality network that values professionalism, training, and career growth.

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Position Overview

Job Title	Location	Industry	Experience
Guest Relations Agent	Ras Al Khaimah, UAE	Hospitality / Luxury Resort	1–3 Years

The Guest Relations Agent serves as the primary point of contact for VIP and regular guests, ensuring comfort from arrival to departure.

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Key Responsibilities

As part of the front office and guest experience team, your daily tasks will include:

• Deliver personalized service to guests and loyalty members

• Prepare VIP arrivals, amenities, and special requests

• Handle VIP check-in and check-out procedures

• Conduct courtesy calls and follow up on guest satisfaction

• Coordinate with housekeeping, transport, and restaurants

• Resolve guest complaints quickly and professionally

• Maintain guest profiles and preferences in Opera PMS

• Arrange special occasions, celebrations, and transport

• Promote hotel services and upsell premium experiences

The role requires constant communication with departments to ensure smooth operations and memorable stays.

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Required Qualifications

To qualify for the role, candidates should meet the following requirements:

• Diploma or Bachelor’s Degree in Hospitality, Tourism, or related field

• 1–3 years experience in Guest Relations or Front Office

• Knowledge of luxury service standards

• Experience handling VIP guests and service recovery

• Proficiency in Opera PMS or hotel systems

• Fluent English communication (additional languages preferred)

• Professional grooming and presentation

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Skills & Competencies

Successful applicants typically demonstrate:

• Excellent interpersonal communication

• Customer-focused attitude

• Problem-solving ability

• Team collaboration

• Attention to detail

• Flexibility to work shifts and weekends

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Why Join Rixos Ras Al Khaimah?

Working in a luxury resort provides both professional and personal benefits:

• International hospitality exposure

• Multicultural working environment

• Training and career development programs

• Opportunity to interact with VIP guests

• Competitive salary and hotel benefits

• Experience within a globally recognized brand

Employees also gain valuable knowledge in guest satisfaction systems such as TRUST YOU and Guest Voice.

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How to Apply

Interested candidates can apply directly through the official careers portal:

Apply Online:

Application Tips

• Update your CV with hospitality experience

• Highlight guest service and front office skills

• Mention languages and hotel software knowledge

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This opportunity is ideal for hospitality professionals looking to build a long-term career in luxury hotels in the UAE. If you have a passion for customer service and enjoy creating memorable guest experiences, the Rixos Guest Relations Agent role could be the perfect next step in your career.