Founded in the 1930s as a trading business, Al-Futtaim Group has grown into one of the Middle East’s most diversified and progressive privately held organizations. With operations spanning automotive, financial services, real estate, retail, and healthcare, the Group employs 35,000+ people across 20+ countries and partners with over 200 globally admired brands. Its success is driven by entrepreneurship, a relentless customer focus, and core values of Respect, Integrity, Collaboration, and Excellence.
Role Overview: Sales Assistant (Retail Fashion)
The Sales Assistant plays a vital role in driving sales, building brand loyalty, and ensuring a welcoming store environment. Reporting to the store management team, you’ll support daily operations while delivering a positive, memorable customer journey from entry to checkout.
Key Responsibilities
Store Safety & Standards
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Maintain a clean, organized, and visually appealing store that meets brand standards.
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Support safe store operations through consistent housekeeping and attention to detail.
Customer Service Excellence
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Create a strong first impression with an energetic, professional attitude and adherence to dress code.
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Greet customers promptly with a friendly, sincere welcome.
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Share relevant product knowledge and styling guidance.
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Thank customers on exit and invite them to return, reinforcing brand loyalty.
Quality & Sales Support
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Deliver attentive service in fitting rooms and follow up promptly.
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Maintain cash wrap cleanliness and accuracy.
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Proactively add-on to sales while respecting customer needs.
Administrative & Cash Handling
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Provide efficient checkout service and promote gift cards where appropriate.
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Capture customer information accurately in the database.
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Support operational tasks as assigned by management.
Skills & Experience
What Equips You for Success
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Education: High School Diploma or equivalent.
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Experience: Minimum 2 years of retail sales experience, ideally in fashion or brand-led retail.
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Market Awareness: Understanding of fashion trends, brand positioning, and competitive dynamics.
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Customer Focus: Strong verbal communication and service skills.
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Physical Readiness: Ability to stand for extended periods (minimum 8 hours) and perform some heavy lifting.
Why Join Al-Futtaim Group?
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Global Brand Exposure: Work with internationally recognized fashion brands.
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Career Growth: Structured development pathways within a large, diversified group.
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Values-Driven Culture: A respectful, collaborative workplace that rewards excellence.
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Stability & Scale: Long-term opportunities backed by a trusted regional leader.
Application Tips
Before applying, review the role carefully and tailor your CV to highlight retail achievements, customer service impact, and brand experience. Al-Futtaim’s dedicated Talent Acquisition teams match candidates not only on skills but also on alignment with company values—so personalization matters.
How to Apply
Ready to take the next step in your retail career? Apply via the official job listing:
Al-Futtaim strives to review and respond to every application, ensuring a supportive and transparent candidate experience from start to finish.
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