Exciting Customer Service Roles at Emirates Group 2025

If you’re passionate about customer service, enjoy working in a dynamic retail environment, and want to be part of one of the most respected companies in the Middle East, the Sales Associate role at Lululemon – Majid Al Futtaim may be the ideal opportunity for you. With a strong presence across the MENA and Central Asia regions, Majid Al Futtaim (MAF) is a powerhouse in retail, real estate, and leisure sectors, and continues to set new standards in delivering memorable experiences to customers.

About Majid Al Futtaim

Founded with a vision to “Create Great Moments for Everyone, Every Day,” Majid Al Futtaim has grown into a market leader operating in over 18 countries, employing more than 48,000 people. With world-renowned brands under its portfolio—including Mall of the Emirates, Carrefour, VOX Cinemas, City Centre malls, and now fashion icons like Lululemon—the company is at the forefront of innovation and service excellence.

In line with their continued growth in the retail sector, MAF is currently hiring Sales Associates for Lululemon, one of its leading lifestyle fashion brands. This position plays a key role in the day-to-day operations of the store and represents the first point of contact between the brand and its customers.

Job Overview – Sales Associate at Lululemon (MAF Lifestyle)

As a Sales Associate, you will be responsible for delivering an outstanding in-store experience by understanding customer needs, offering tailored recommendations, and showcasing your in-depth knowledge of Lululemon’s premium products. This is a role where personality, professionalism, and product knowledge come together to exceed customer expectations.

Key Responsibilities:

• Deliver world-class customer service in alignment with Majid Al Futtaim’s values and customer-centric culture.

• Respond to customer inquiries and concerns promptly and professionally, escalating complex issues to the Store Manager when needed.

• Meet and exceed sales targets by utilizing strong interpersonal skills and upselling techniques.

• Maintain store cleanliness, organization, and inventory through regular replenishment and visual merchandising standards.

• Ensure full compliance with store security protocols to minimize stock loss.

• Use advanced selling techniques to support the customer journey, ensuring personalized service and building long-term customer relationships.

• Recommend or locate items across other MAF Lifestyle brands and stores if a product is unavailable at the current location.

Candidate Requirements

To qualify for the Sales Associate role, candidates should have:

• A High School Certificate (minimum educational requirement).

• 1 to 2 years of relevant retail or customer service experience.

• Strong verbal communication and interpersonal skills.

• A customer-focused mindset with a proactive approach to solving problems.

• A keen eye for detail and the ability to maintain store presentation standards.

This role is ideal for individuals who are passionate about fashion and wellness, enthusiastic about personal development, and capable of working in a fast-paced, team-oriented environment.

Why Join Majid Al Futtaim?

Majid Al Futtaim is not just an employer—it’s a launchpad for future leaders in retail and lifestyle sectors. Employees enjoy:

• A collaborative work culture based on respect and integrity.

• Career development programs and internal mobility opportunities.

• Competitive compensation packages.

• Opportunities to work with globally recognized brands.

How to Apply

Interested candidates are encouraged to apply directly through the official LinkedIn job post.

Ensure your resume highlights your retail and customer service experience and reflects your enthusiasm for the fashion and wellness sector.

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Start your journey with Majid Al Futtaim today and become a part of a company that thrives on innovation, teamwork, and service excellence.