If you are a motivated, service-oriented individual with leadership qualities and a passion for operational excellence, this role is your gateway to a fulfilling and prestigious career.
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About the Role
As a Dining Services Duty Supervisor, you will be responsible for overseeing the entire operational workflow of the assigned dining outlet. This includes ensuring high standards in service, hygiene, inventory, staff performance, and customer satisfaction. You will act as the backbone of the dining operation, managing both the front-of-house and back-of-house responsibilities in line with Qatar Airways’ uncompromising standards.
This is not just a supervisory position—it is a leadership role that directly impacts guest experience and team development. You will coach, train, and manage your team to deliver flawless service while maintaining the outlet’s cleanliness, safety standards, and commercial performance.
Key Responsibilities
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Supervise daily dining outlet operations, including customer service, inventory, and hygiene standards
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Assist line managers in overseeing staff schedules, performance reviews, and corrective coaching
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Maintain cleanliness, food quality, and HACCP compliance across all areas of the outlet
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Conduct training for team leaders to uphold food safety, customer service, and grooming standards
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Coordinate with internal departments to ensure seamless and efficient service
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Evaluate dining operations regularly and recommend improvement measures
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Handle guest complaints professionally to ensure satisfaction and loyalty
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Support administrative tasks such as reporting, internal audits, and departmental meetings
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Drive commercial improvements through relationship management and service upgrades
Who Should Apply?
This position is ideal for candidates with a proven background in hospitality, especially those who have worked in restaurant, hotel, or dining management roles.
Minimum Qualifications:
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University Degree with 6 years of relevant experience OR
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High School Diploma with 5 years of relevant experience
Required Skills:
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Prior experience as a Senior Supervisor in a hotel or restaurant
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Fluency in English (spoken and written)
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Ability to manage high-pressure environments effectively
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Leadership and team management capabilities
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Familiarity with computer systems and POS operations
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Commitment to hygiene and food safety regulations
About Qatar Airways
Founded with just four aircraft, Qatar Airways has become one of the world’s most successful and respected airlines, operating across 12 business sectors including catering, hospitality, and customer service. At Qatar Airways, you are not just joining a company—you are becoming part of a global family that dares to innovate and lead. The company is known for pushing boundaries and embracing bold ideas to deliver unparalleled service.
Working here means being part of a culture that values creativity, commitment, and continuous growth. You will have the opportunity to develop your skills while making a real impact on the customer experience.
How to Apply
If you’re ready to be part of an award-winning team and contribute to exceptional dining service, apply now through the official Qatar Airways careers portal:
Apply Here: Apply Now
Ensure your resume is updated and reflects your experience in dining operations, team leadership, and customer service.
Conclusion
Joining Qatar Airways as a Dining Services Duty Supervisor offers more than just a job—it opens the door to a rewarding career where excellence is expected, recognized, and celebrated. Be a part of an international community that believes nothing is impossible. Apply today and help shape the future of hospitality with one of the most prestigious airlines in the world.
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